Customer Service

Working Location:

Tamarind Square, Cyberjaya

Your Tasks:

Understand the needs of the customers (parents & students), pair them with the ideal tutor, and organize trial sessions

Take care of active assigned customers

Handle billing and collect tuition fees from customers 

Handle payment to tutors

You will be a great fit if: 

You’re ambitious and achieving goals motivate you. Having past working experience in sales or customer service is a bonus.  

You have a good command of English and like to talk to people. You are open-minded and self-confident. Fluent in Bahasa Melayu, Mandarin, or Tamil native are bonuses. 

You like to try new things and take ownership of initiatives. You are not afraid of mistakes and roll up your sleeves to make things happen. 

Malay or Chinese(中文) native speaker is a bonus.  

Able to work in Cyberjaya. If you are not and wish to move here, we’re here to help!

Benefits:

Attractive salary package (comfortable base salary + performance-based incentive) 

Training provided 

EPF, Sosco & other benefits (Medical, Travel, Phone & e.t.c)

Regular team events